Will Leiker has earned new credentials that give him the expertise to support Office Products Inc. (OPI) customers with all their computer and networking needs.
Leiker, Information Technology (IT) specialist, recently completed the Comptia A Plus certification that included hands-on learning and two exams – one in Salina, the other in Wichita. As a result, he is now a certified IT technician.
“This foundational certification covered the entire field of Information Technology,” Leiker said. “I received comprehensive training in hardware, software, operating systems, security, mobile devices and networking.
“Because of this, I’m equipped to diagnose and resolve a wide range of technical issues, from system performance and software errors to hardware failures and network connectivity. I can also assist with securing devices and supporting users across various IT environments.”
Leiker noted that he is grateful to OPI’s owners for giving him this opportunity to enhance his IT knowledge.
“OPI supported me in every way through this whole process,” the technician said. “They supplied study materials and offered an environment that is conducive to learning. This included hands-on training here at OPI.”
Leiker handles a wide range of IT responsibilities at OPI in Great Bend, often using remote support tools, but he also provides on-site assistance when the situation calls for it.
“Our IT support is available for businesses of any size - from individual clients to large organizations,” Leiker said. “We also work with city and county governments, providing reliable technology services tailored to their needs.”
Leiker has been at OPI for three years and earned an associate’s degree at Barton Community College. He is currently working on his bachelor’s in IT at Western Governors University.
Willie Spires, OPI service manager, noted that Leiker’s new certification and his current university coursework “demonstrate that he is willing to pursue his education so that he can better serve our customers. Will is an exceptional employee and I foresee a successful future ahead for him.”
Spires also noted that OPI “always provides advanced training for our technicians to ensure they are up-to-date with the latest technology.”
OPI is located at 1204 Main in Great Bend; 516 Broadway in Larned; 724 N. Main in Russell; and 2001 Vine in Hays.
